31 May

10 ways to fix wifi issues

1. Update your router’s firmware

The reason to do this step is twofold. First, you can take advantage of any additional features and improvements of the new version of the firmware. Second, your router usually receives any important security updates.

Usually, you will have the option to check, review, download, and install your router’s new firmware on its administration page. The exact steps depend on your router’s make and model, so check the router manufacturer’s support site for detailed directions.

Not sure how to access your router’s administrator settings to do the update? Click here for the easiest way to find your router’s password and IP address.

2. Look for interferences

Routers often compete for airwaves with other household devices. Rival devices such as cordless phones, Bluetooth speakers, microwave ovens, and baby monitors can impact your Wi-Fi network.

To help you pinpoint issues, you can create an actual Wi-Fi “heat” map of your area using a free tool like HeatMapper. By the way, Netspot works for Macs. You can also use an app like the free Wi-Fi Analyzer for Android that has a real-time signal strength meter.

3. Change channels

You can also select a different channel for your router. This is especially helpful if you’re tuned to that 2.4GHz frequency. Moving from one channel to a less crowded one may help speed things up.

To check the optimum 2.4GHz channel for your area or the least used channel, try using a Wi-Fi scanner.

For Macs, Apple provides a free tool called “Wireless Diagnostics.” To access it, hold the Option key while clicking on the Wi-Fi icon on the right-hand side of the menu bar, then choose Open Wireless Diagnostics.

For Windows, download the free Wi-Fi utility, Acrylic Wi-Fi Home. Similar to the Mac’s Scan tool, this application will instantly give you information about the Wi-Fi signals in your area including the channels they utilize.

For Android users, there are many Wi-Fi scanning tools available, but a popular one is Network Analyzer. Click here for more details and download information.

4. Put the kids and guests on their own network and enable QoS

Parents can put their kids’ devices on a separate network and establish special rules and settings. This can help keep the kids out of trouble on the web, and it eases the burden on your bandwidth.

You can set up a different Wi-Fi router, or you can simply enable your router’s “Guest Network” option. You can also set up a different network name (SSID) and password for the guest network to avoid confusion with your main network.

Guest networks are meant for visitors to your home who might need a Wi-Fi internet connection that keeps your shared files private. This segregation will also work for your smart appliances and shield your main devices from Internet of Things attacks.

You can also use QoS (Quality of Service). QoS is a feature on some routers that will let you prioritize traffic according to the type of data getting transmitted.

You could set latency-sensitive applications like Skype, IP telephony, streaming media, and online gaming to have higher priority over other types of activity. If you prioritize Skype, for example, other software will slow down, ensuring your call is smooth.

Different routers have different ways of handling QoS, and most consumer-level routers have more simplified ways of enabling it by having presets available. Just check your router’s support site for information on what each one does.

5. Get an updated router

If you’re in the market for a new router and you want improved Wi-Fi speeds and reach across your home or office, aim for at least an 802.11 N or AC router with dual or triple band capabilities.

AC routers have a maximum spectral bandwidth of around 8 x 160 MHz, compared to the 4 x 40 MHz standard of N routers. In other words, the increased bandwidth allows more data to be transmitted without slowing down.

Additionally, by having multi-bands, you could keep older 2.4GHz devices on their own bands while keeping newer devices that support the latest Wi-Fi standards on the higher bands. This is like having multiple routers in one.

Newer AC routers also have advanced features not found in older routers. Look for specifications like beamforming, Multiple-In-Multiple-Out (MIMO), multiple USB 3.0 connectors and Gigabit Ethernet ports.

You can choose from a range of awesome up-to-date routers with our MyRepublic plans, check them out here!

6. Try a Mesh network

If you have a large house or office space that requires consistent network speeds, a mesh Wi-Fi network is worth the money. Unlike standard Wi-Fi routers that require extenders for added reach, next-generation mesh routers are designed to spread a Wi-Fi network’s coverage through multiple access points.

These systems usually come in sets of two or three separate units that work together to envelop your home or office with Wi-Fi coverage. As far as your gadgets are concerned, the Wi-Fi mesh is one big continuous Wi-Fi network.

Get the TP-Link M9 or M5 with one of our MyRepublic bundles! More info here!

7. Check your security

When unauthorized devices mooch your Wi-Fi, it slows down your network. But even the type of wireless security you use can impact your overall speed.

First off, if your network is Open (no security) or uses WEP, change the security setting immediately. Obviously, an open network will make it easy for someone to steal your Wi-Fi, and the older WEP security is easily hacked.

This leaves you with WPA, WPA2 with TKIP or WPA2 with AES.

WPA and TKIP are older protocols and are now considered insecure. The way to go is WPA2 with AES.

8. Change location

Another important factor that affects your Wi-Fi network’s connectivity is its physical location. Try placing your router as close to the center of your home as possible. It’s also a good idea to keep it elevated and free from any physical obstructions like furniture and appliances.

You may also avoid reflective surfaces like glass, mirrors, and metal because Wi-Fi signals tend to bounce off these types of materials. Walls, especially those made of concrete, can also severely degrade your Wi-Fi signal.

You may even adjust your router’s antennas. Your router’s antenna is omnidirectional, so the signal goes every direction equally. If you put your router along an outside wall, you’re sending half your signal outside.

If your house is too big for a single router, you may need a boost or use our MyRepublic Dual Broadband package.

9. Choose the right band

Wi-Fi bands are not created equal. If you have a newer router, check to see if it supports the 5GHz band. Newer N or AC routers typically support this band. Unlike B/G routers that only transmit on the crowded 2.4GHz spectrum, N and AC routers could transmit on 5GHz as well.

Newer routers usually have dual-band capability. By enabling dual bands, you could keep older devices that only support the slower G specification on the 2.4GHz band and newer devices on the beefier and speedier 5GHz band. This is essentially like having two routers in one.

10. Reboot your router

Most users have to reboot their cable or DSL modem from time to time. If your network seems sluggish, unplug both gadgets for at least 30 seconds. Plug in the modem first and wait for it to come fully online. Then turn on your router. Sometimes that’s all it takes.

31 Mar

MyRepublic Wifi Halo

Great Design. Great Performance.

Wi-Fi routers work best when placed out in the open. That’s why we designed the MyRepublic Wi-Fi Hub and Wi-Fi Halo to not only provide fast speeds for all your devices, but to fit in your living room.

The Fastest 802.11ac Wi-Fi Standard

Featuring the latest 802.11ac technology and up to 4×4 spatial streams, MyRepublic Wi-Fi routers offer data rates up to three times faster* than the previous 802.11n Wi-Fi standard.

Better Speeds with MU-MIMO and Beamforming

Get better performance with the Wi-Fi Halo with MU-MIMO technology allowing each device their own dedicated high-speed connection. Beamforming further focuses the Wi-Fi signal on each device, improving Wi-Fi speeds.

Simultaneous Dual-Band Support

Both the MyRepublic Wi-Fi Hub and Wi-Fi Halo transmit on 2.4GHz and 5GHz bands at the same time, allowing your devices to connect on the band allowing the fastest possible performance.

*Based on theoretical peak speeds. Actual speeds will likely be lower.

For a detailed list of technical specifications for the Wi-Fi Hub and Wi-Fi Halo, click here.

28 Feb

This is how the MyRepublic Wi-Fi Halo will make you believe in routers again

Your home router has one job: So why does it make it so hard to do that job? From dropped connections, to complicated setups, to indecipherable troubleshooting menus, to looking like a gaudy blot in the middle of your living room.

But the MyRepublic Wi-Fi Halo is different. Thank goodness it’s different. The first thing you’ll realize is that it doesn’t look like a mechanical bug that might rise to life and gobble your cats. Instead, the Wi-Fi Halo has a streamlined exterior with gently soft ambient lighting on its underside.

But don’t underestimate its minimalist design. The Wi-Fi Halo is a state of the art AC2200 dual-band router with a four-stream, four-antenna engine that features modern Multi-User (MU-MIMO) Beamforming technology for fast and reliable internet connections for multiple devices.

The Wi-Fi Halo also solves the most vexing parts about routers for most people: setting up and troubleshooting. A Setup Wizard helps you get connected in minutes and helps you to change your default passwords easily, the first line of defense against internet attacks.

Instead of a confusing interface that looks like a leftover from the 90s, the Wi-Fi Halo comes with a modern UI that anyone can use.

Instead of a confusing interface that looks like a leftover from the 90s, the Wi-Fi Halo comes with a modern UI that anyone can use.

A built-in firewall also secures your home network, and parental controls, as well as a Wi-Fi analyzer, gives you fine-tuned power over internet use. The router even comes with guest networks set up and easily toggled on, so you don’t have to worry about sharing your personal network’s password with visitors.

If you need help with the Wi-Fi Halo, MyRepublic customers can have router issues diagnosed and even fixed remotely by the MyRepublic customer service team, instead of having to wait for a technician to drop by.

With your permission, customer service agents can remotely fix common issues like checking the network connection status, checking which devices are connected, resetting the network password and updating the firmware.

It’s like having your own IT department ready to help you with Wi-Fi woes. And if you prefer not to have remote access to your Wi-Fi Halo, you can easily disable the function under its settings.

The Wi-Fi Halo normally commands a price tag of S$349, but new and existing MyRepublic customers can get a great deal on the router. Depending on their choice of MyRepublic fiber broadband plan, customers will receive a discount on their purchase of a new Wi-Fi router, ranging from $70 to $350 – the latter essentially making the Wi-Fi Halo available for free. Get your free Halo with one of these great plans here.

To find out more about the MyRepublic Wi-Fi Halo, click here.