28 Feb

Ang Mo Kio & Bishan Outage

FIBRE CABLE CUT AFFECTING SERVICES AROUND SOME PARTS OF ANG MO KIO AND BISHAN

NetLink Trust received reports of a fibre service disruption at around 1733 hours today. NLT discovered that fibre cables along Ang Mo Kio Avenue 1 were damaged by a third-party contractor. This errant third-party contractor was not engaged by NetLink Trust or its vendors.

Approximately 1,000 end-users’ fibre broadband services may have been affected by this incident.

NLT have deployed its recovery team onsite and fibre service restoration is underway. Services will be progressively restored by tomorrow morning.

NLT is working with all relevant parties including the Internet Service Providers to ensure that the service to the affected areas will be restored as soon as possible. Affected individuals and members of the press can monitor on www.netlinktrust.com, where updates will be posted as soon as information becomes available.

This article was first published on NetLink Trust‘s website.